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FAQ'S

HOW LONG DOES IT TAKE TO MATCH A FAMILY WITH A NANNY?

For a Nanny our current wait time is 1-2 weeks. For an Au Pair our current wait time is 2-4 weeks.

WHAT IS THE GOING RATE FOR A NANNY?

All of our childcare providers have their own rates. On average it is between $30-$45 per hour.

CAN I USE NDIS FUNDING?

Yes! We are not an official provider, however you can claim using your or your child’s NDIS plan through us.

WHAT HAPPENS IF YOU PLACE A NANNY/ AU PAIR WITH OUR FAMILY AND IT DOESN'T WORK OUT?

We have a two month probation period. Within this time if the employment does not work out with your Nanny/ Au Pair we will investigate and find a replacement free of charge.

WHAT DOES YOUR VETTING PROCESS INCLUDE?

A comprehensive process of checking our childcare providers references and documents. We interview all childcare workers prior to placing them with a family.

HOW DO I KNOW WHAT TYPE OF ROLE I NEED?

Depending on the hours and tasks you are looking for will determine the type of childcare provider you are after. Please send us an email or fill in the Family form on our website for help.

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